Functional CRM Consultant
As one of our Functional CRM Consultants here at Felinesoft, you will be involved in the successful delivery of our CRM projects and to support clients with rapid adoption of the systems (Power Platform/D365) we implement.
Working through the full project life cycle from discovery, through to requirements gathering, writing the functional documentation, all the way to leading user workshops and supporting the go-live. Designing out the box solutions for user cases for marketing, case management, finance, project automation, sales etc.
You will be responsible for understanding and articulating client needs to configure with the latest Microsoft technologies including the D365 platform, Power BI, Office 365 and the Power Platform.
As part of your role you will also be contributing to Pre-Sales activities as required, including building demo and proof of concept solutions for various client presentations.
We will educate you to follow Felinesoft Frameworks and project delivery methodology, which identifies the best practice processes that are followed to implement Dynamics CRM / D365CE solutions.
As a Functional CRM Consultant, we would ask you to keep us all up to date with and share (via a blog entry for example) new D365 features and how to use them. We would also like you to create and provide training materials and courses on how to user our D365 Framework and Office 365.
Essential skills and experience:
Nice to haves:
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